Privacy Policy

www.fishingtime.gr is the online store for the exhibition and distribution of products through the Internet of the Greek company “INDIVIDUAL BUSINESS OURANIA GIAMAKIDOU” here forth referred to as “company” , based in Kallithea, Attica, 351 Eleutheriou Venizelou Avenew, Greece. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply to the use of the company online store, located at www.fishingtime.gr.

Make sure you agree to the following terms and conditions because your further use and browsing of the above website www.fishingtime.gr implies your explicit and unconditional consent and consent to them.

1. Terms

The company reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, in accordance with its needs and trading habits. The company undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store.

2. Information provided & Products

The company is committed to the quality, completeness and validity of the information provided on its website www.fishingtime.gr, both in terms of the exact information displayed and the services provided by its online store, subject to any technical or typographical errors, which can not be predicted or have occurred unintentionally or interruptions of the website due to force majeure.

3. Limitation of liability

The company is not liable to customers / users for damages that may arise from the execution or non-execution of their order (except in the cases of paragraph 9. “Withdrawal / Return – Replacement of Products”).

It is also reserved as to the time of delivery of the goods in cases of force majeure. The online store www.fishingtime.gr can not guarantee the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

The online store www.fishingtime.gr provides the content (e.g., information, names, photos, illustrations, etc.), products and services available through the Website “as is”.

In no event shall the company’s online store be liable for any claims of a legal or civil and / or criminal nature nor for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, data , lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or information that available from him and / or from any unauthorized interventions of third parties in products and / or services and / or information available through him.

4. Intellectual property rights

This website is the official company online store. All content on the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the company and are protected under the relevant provisions of Greek law, European law and international conventions.

Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual Content Provider of the website is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written permission of the company or any other copyright holder of the above copyrights.

The names, images, logos and insignia representing the company and / or its online store www.fishingtime.gr and / or third parties affiliated with them and their products or services are the exclusive trademarks and insignia of the company  and / or www.fishingtime.gr and / or the above third parties and are protected by Greek, EU and international trademark and industrial and intellectual property laws. In any case, their appearance and display on the website www.fishingtime.gr and in the company online store should in no way be construed as a transfer or assignment of their license or right of use.

5. User Responsibility

The users of the website www.fishingtime.gr agree that they will not use the the company online store for sending, publishing, sending e-mail or other means of transmitting any content that is illegal, harmful, threatening, offensive, disturbing, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses other racial, ethnic, or other may cause harm to minors in any way, may not be transmitted in accordance with the law or contractual or managerial relationships (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements) infringes any patent, trademark, trade secret, copyright or other third party property, contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation any software or hardware intentionally or unintentionally violates applicable Greek and Community law and its provisions, may harass third parties in any way and any Content used to collect or store personal data about other users

6. Security

The company recognizes the importance of the issue of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the company Online Store is achieved by the following methods:

Customer Identification The codes used for your identification are two: the Password (e-mail or username) and the Personal Security Code (password), which each time you enter them provide you with complete security access to your personal information.

You are given the opportunity to change your Personal Security Password as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the company online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth).

Confidentiality of the Transfer of Your Personal Data To ensure the confidentiality of the transfer of data, we use modern security methods that secure you in any attempt at eavesdropping.

Automatic Disconnection If there is no activity for 20 minutes, it is automatically disconnected from the company online store members area.

Controlled Access (firewall) Access to the company’s systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential company data and information.

Encryption At the point of payment there is SSL-128bit encryption from Alpha Bank server that guarantees 100% of the transactions and the numbers of your credit / debit cards.

Confidentiality of Transactions The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to the company is confidential and the company has taken all necessary measures to use it only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:

  • Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
  • The company does not disclose customer and transaction information unless authorized in writing by you or as required by a court order or decision of another public authority.
  • In the event that the company uses third parties to support its systems, it is committed to ensuring confidentiality.
  • You can request any information kept about you as well as their correction in case you can document the existence of an error.
  • For your own safety, you should also treat all information provided through the service as confidential and classified and do not make any disclosure to third parties.
  • You will only receive information material if you wish and declare it during your registration as a member.

In any case, the company online store in no way discloses or discloses your personal data and information that you trust us. The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions. All information is stored in complete security.

7. Protection of Personal Data

When you visit the pages of www.fishingtime.gr and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information that concerns you (name , occupation, email address, date of birth, etc.). Any personal data that you declare anywhere on the pages and services of the website of www.fishingtime.gr, are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of N 2472/97 on the protection against processing of personal data, as in force from time to time.

The online store www.fishingtime.gr operates in accordance with applicable Greek and EU legislation and safely keeps your personal data for as long as you are registered in a service of www.fishingtime.gr which are deleted after its expiration in any way transactional relationship. The personal data you declare in the online store www.fishingtime.gr are used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction.

The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. The Customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided by articles 11 to 13 of law 2472/1997

8. Purchase of Products

On the shelves of our online store you can find a very wide variety of fishing gear.

To facilitate your search, we have divided our products into central categories. Each category also has a subcategory tree. Our goal is to get to the final product easily and quickly.

If you are looking for something specific, use the “search”, which will lead you directly to your specific choice.

The company makes every effort to provide high quality services but nevertheless is not responsible for any errors in prices and happy products and can not guarantee that there will be no downtime of the website or “human” errors in updating / listing of the price of a product. For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact us at 210-9514529 or via its e-mail form website.

9. Withdrawal / Return – Product Replacement

You have the right to return the products you purchased and request their replacement a) in all cases where the company ‘s proven fault was sold incorrect products or products of poor and defective quality (error in receiving the order, pricing, shipping, damaged during transport or with poor packaging) and b) in all cases where there was a problem / actual defect in the product (operation or quality) covered by the product warranty and if the warranty has been given by the company . This provision does not cover products covered by third party warranties such as the product manufacturer or his representative.

In any case and for all the above cases, the maximum return period for replacement may not be extended beyond twenty (20) calendar days from the date of receipt. In addition, for all cases the product to be replaced-repaired must be accompanied by the original proof of purchase. For all the above cases the products to be replaced-repaired must be in the condition received by the customer, complete and without damage and their packaging must be the one that normally accompanies the product and be in excellent condition, along with all documents which accompanied the product. Prior to any return it is recommended to consult with the company’s Online Store. In any case, return and replacement is possible under the following conditions:

  • contact the Online Store the same day or the next working day
  • the product has not been used
  • the product is accompanied by all the necessary documents proving the transaction

In case they are not returned within 20 days then the company may not accept any return and replacement.

10. Order Cancellation

The order can be canceled in the following cases:

  • Before the order is completed.
  • If the online order has been completed but the product has not been shipped yet you can call 210 9514529 and one of our partners will undertake the cancellation of your order.
  • Upon receipt of the product, call us at 210 9514529 or contact us via the email form on the website, explaining the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all your options.

11. Payment Methods

Payment by Credit / Debit Card:

The company’s Online Store accepts all credit / debit cards. Your transactions in our online store are protected by top online security systems (SSL-128 bit) which guarantee a secure trading environment.

For purchases with your credit card, follow the instructions in our online store. You will be asked to fill out the order form and the number and expiration date of your credit card. In case you choose to pay by credit card you must be present at the receipt of your order with your credit card and your ID. In this case (ie payment by credit card) it is not allowed to receive the order from a third party.

Payment upon receipt of the order at your place (cash on delivery):

Pay the carrier or the employee of our company, with the delivery of your order at your place.

Receipt and payment of your order from the company store:

Place your order from our online store and pick up your products the same day from the company store.

12. Difference between store price and online store price

The pricing policy of the company products is the same in all its distribution channels: store, online store. However, in selected products we created the so-called “Offers”, where their price in the online store differs from the price of the store and is valid only for purchases through this online store.

In any case, although we make every effort to accurately list the items and prices we quote in our online store, we can not rule out the possibility of typographical or technical errors in prices and product features. For this reason, we especially recommend you in the cases of “Offers”, before each payment and the completion of your order to contact for confirmation of this price at 210 9514529 or via the e-mail form of the website.

13. Order / Delivery of Products / Shipping Costs

Checkout:

As soon as your order is completed, you will see the message of successful completion.

For orders over € 100, shipping costs are free for all of Greece. For orders under 100 € the cost is fixed at 4 euros regardless of weight.

Delivery dates and times

The delivery times are those of the respective Transport Company chosen.

Receipt of products

Place your order and the company guarantees that the products will be delivered within the time frame given below:

Destination
Geniki Taxydromiki
Greek Postal Service (EL.TA.)
Attica
1 working day
1-2 working days
Mainland Greece
1 working day
2-4 working days
Island part of Greece
1-2 working days
2-5 working days
Inaccessible areas
2-3 working days
3-7 working days

EL.TA. and parcels of very large volume

For orders whose volume exceeds the normal limits (eg: very large refrigerators), we choose shipping by regular mail (EL.TA.). In all other cases the shipment is made exclusively through the General Post Office.

Shipping Costs / Free Delivery

For orders over € 100 the shipping costs are free for all of Greece via courier.

For orders under 100 € the cost is fixed at 4 euros regardless of weight and in case of cash on delivery an additional 2.5 euros are added.

14. Order delay

Your order may be delayed for the following reasons:

-In periods of extreme weather phenomena or strikes as well as in any case of “force majeure”, which may affect the transport and delivery of your order.

-In case it is impossible to communicate with you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. . your information you have entered is not properly updated.